What it is
Gate to get here
Needs from below
Phase 01
Human-led innovation
Built by a person or team for their own work.
e.g. a month-end close checklist
Register the idea
The overlap check runs against the record.
Data access and the builder’s own context
Phase 02
Skill codification
Published to the firm. Everyone gets the latest version automatically.
e.g. a shared CRM query skill
Gate 1Publish
- Passes evaluation, sources cited
- A non-builder signs off
- An owner is named
Department context written down, an entry in the shared record
Phase 03
Agent-led workflows
Runs on a schedule or trigger. A person approves at set points.
e.g. a contract extraction agent
Gate 2Operationalize
- Usage and return justify it
- Hardened: code, cost, security
- Own identity, least access
Governed data access through its own identity, every run logged
Phase 04
Agentic departments
One person directs many agents and owns the outcome.
e.g. marketing run as a hybrid team
Gate 3Hand over the function
- Track record of supervised runs
- Department head owns the outcome
- A person confirms every handoff
Context across departments: see in, don’t touch
GovernanceSets the gates
Coordinate what’s built and who said yes · Audit every run in Agent Mission Control · Certify skills and builders
ContextWhat we mean
Company, department, CRM and customer context, written and approved by the domain owner
DataWhat we know
CRM, ERP and finance, data warehouse, documents: queryable, cited, trusted
Needs lessThe higher the phase, the more it needs from each layer →
Gates tighten with risk:Internal to a department→Another team depends on it→Client-facing or regulated